Routine orders will be shipped within 1 business day of receipt of order and will be sent via UPS Ground from our Beacon, NY address. Please allow up to 7 business days for delivery from date order is received, depending on your U.S. location.
For overnight or second day air delivery options please call us at 845/440-3155, between 9:00 a.m. and 5 p.m. EST, Monday-Friday.
For orders outside the U.S.: Please contact us at firstname.lastname@example.org for appropriate shipping charges. In your email please specify service desired-routine processing (10-15 days from receipt of order for delivery) or rush delivery (guarantees processing within 1-2 business days and delivery through an international delivery service (10-15 days transit time) from our New York offices.
Claims: Damage or shortages must be reported upon receipt of order. Claims received more than 30 days from order date will not be honored.